Director Global Benefits

Profile

\u003cp\u003e\u003cstrong\u003eOUR VISION: THE WORLD. SUBSCRIBED.\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eCustomers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.\u0026nbsp;\u0026nbsp;\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eIn the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.\u0026nbsp;\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eOur vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book\u003c/span\u003e\u003ca href=\https://www.zuora.com/subscribed/author/\\u003e\u003cspan style=\font-weight: 400;\\u003e \u003c/span\u003e\u003cspan style=\font-weight: 400;\\u003eSubscribed\u003c/span\u003e\u003c/a\u003e\u003cspan style=\font-weight: 400;\\u003e).\u0026nbsp;\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eAs consumers wave goodbye to ownership, join us as we help companies win on their journey to usership!\u0026nbsp;\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eTHE TEAM\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eZEO Success is Zuora’s people-centered organization, inclusive of our Business Partners, Learning \u0026amp; Organizational Effectiveness, Internal Comms \u0026amp; Engagement, Total Rewards, HRIS, Recruiting, and our growing HR Operations \u0026amp; Analytics team. Our mission is to make Zuora the destination for top talent to thrive and do their best work building The World Subscribed. We do this by putting people first and cultivating an inclusive, high-performance culture that enables all ZEOs, Zuora and our customers to be wildly successful.\u0026nbsp;\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eYOUR MISSION: \u003c/strong\u003e\u003cspan style=\font-weight: 400;\\u003eYou will lead Zuora’s global employee benefits strategy by assessing, implementing, communicating, and administering cutting-edge, market-competitive benefits for our ZEOs. You will share an innate passion for providing “white glove” employee solutions and support, in addition to being a key benefits expert to our business partners and leadership team. Your stakeholders will benefit from the meaningful benefits processes, insights, and strategic vision you provide as a key pillar of what attracts and engages top talent in an organization growing to $1B in revenue.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eTHE OPPORTUNITY (AKA: Why you want this role over any other out there)\u003c/strong\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eThe Director, Global Benefits is a pivotal role on the Total Rewards, HRIS, and People Operations leadership team. The key focus of this role is to set a global benefits strategy that reinforces Zuora’s Values and exceptional culture through programs, processes, and offerings that attract and engage top talent in a competitive industry and labor market. You will have the freedom to synthesize, analyze, and uncover unique trends and ideas, which you translate into actionable recommendations for leaders across the organization. You will partner with and learn from ZEO Success leaders, business leaders, and our executive team to build buy-in for your recommendations. This role is for you if you are a motivated self-starter who thrives in the opportunity to innovate. You will embody our unique culture and become the “ZEO” of your own Zuora experience. At the end of the day, you will be a central pillar to why ZEOs join Zuora – and why they stay!\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eWHAT YOU’LL ACHIEVE\u003c/strong\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003eOversee the team that administers Zuora’s global health \u0026amp; welfare and retirement benefit plans, including but not limited to medical/Rx, dental, vision, flexible and health spending accounts, life insurance, disability, 401(k) and other global savings plans, and all other ancillary programs.\u003c/span\u003e\u003c/li\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003eManage our relationships with benefits vendors, our broker, and the HRIS team to ensure smooth delivery and communication of benefit programs to our employees.\u003c/span\u003e\u003c/li\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003eRecommend new and/or improved global benefit plan offerings through market research and detailed financial impact analyses.\u003c/span\u003e\u003c/li\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003eCollaborate with HRIS and People Operations to identify opportunities for process improvement through enhanced use of technology, workflows, and vendor support.\u003c/span\u003e\u003c/li\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003eAnalyze benefit plan utilization, program outcomes, and coordinate the annual benefits renewal and bidding/negotiation processes, and develop recommendations for action that balance market-competitive benefit packages with financial affordability.\u003c/span\u003e\u003c/li\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003eProvide support, mentorship, and leadership to teammates, direct and indirect reports, and serve as an escalation point for employee requests.\u003c/span\u003e\u003c/li\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003ePlay key role in mergers \u0026amp; acquisitions activity, including support of due diligence analyses and employee benefits integrations.\u003c/span\u003e\u003c/li\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003eEnsure our plans comply with applicable in-country and U.S. federal and state regulations by working directly with in-house counsel, payroll, and vendors on legal, tax, and compliance matters.\u003c/span\u003e\u003c/li\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003eManage annual enrollment activities and ongoing plan administration, including maintaining plan documents, summary plan descriptions, communications materials, required legal notices and administrative forms, data feeds, and reports.\u003c/span\u003e\u003c/li\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003eOversee leave of absence administration (FMLA, paid parental leave, U.S. state-paid leaves, and other corporate leaves), including management of cross-functional partnerships with ZEO Success and our third-party administration partner, Larkin\u003c/span\u003e\u003c/li\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003eOversee auditing and reconciliation of benefit invoices and partner with Finance on budgeting for benefits programs.\u003c/span\u003e\u003c/li\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003ePerform other related work and projects as needed.\u003c/span\u003e\u003c/li\u003e
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\u003cp\u003e\u003cstrong\u003eWHAT YOU’LL NEED TO BE SUCCESSFUL\u003c/strong\u003e\u003c/p\u003e
\u003cul\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003eBachelor’s degree in Business Administration, Finance, Accounting, Human Resources, or a related field\u003c/span\u003e\u003c/li\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003e7 years of direct benefits experience\u003c/span\u003e\u003c/li\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003eCBP, CEBS, PHR, or SHRM-CP certifications a plus; Workday experience preferred\u003c/span\u003e\u003c/li\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003eAbility to efficiently manipulate large amounts of data and tell a story with data, which also requires being able to first take a step back to consider the bigger picture\u003c/span\u003e\u003c/li\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003eComfort in a fast-paced, rapidly growing company, with a track record of building and maintaining strong relationships at all levels of the organization\u003c/span\u003e\u003c/li\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003eSelf-starter with high intellect, excellent interpersonal skills, and strong organizational and time-management skills to prioritize competing tasks\u003c/span\u003e\u003c/li\u003e
\u003cli style=\font-weight: 400;\\u003e\u003cspan style=\font-weight: 400;\\u003eA commitment to ‘think big’, use data to drive strategy, and challenge the status quo\u003c/span\u003e\u003c/li\u003e
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\u003cp\u003e\u003cstrong\u003eABOUT ZUORA \u0026amp; OUR “ZEO” CULTURE\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eZuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eAt Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200 ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work.\u003c/span\u003e\u003cspan style=\font-weight: 400;\\u003e \u003c/span\u003e\u003cspan style=\font-weight: 400;\\u003eIn addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eTo learn more visit\u003c/span\u003e\u003ca href=\http://www.zuora.com/\\u003e\u003cspan style=\font-weight: 400;\\u003e \u003c/span\u003e\u003cspan style=\font-weight: 400;\\u003ewww.zuora.com\u003c/span\u003e\u003c/a\u003e\u003cspan style=\font-weight: 400;\\u003e\u0026nbsp;\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cstrong\u003eZuora is proud to be an Equal Employment Opportunity Employer.\u003c/strong\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eThink, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.\u003c/span\u003e\u003cspan style=\font-weight: 400;\\u003e\u0026nbsp;\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eZuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.\u0026nbsp;\u003c/span\u003e\u003c/p\u003e
\u003cp\u003e\u003cspan style=\font-weight: 400;\\u003eWe encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.\u003c/span\u003e\u003c/p\u003e
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Company info

Zuora Inc.
Website : http://www.zuora.com