Accounts Receivable/Accounts Payable Clerk 2

Profile

Description

The Accounts Receivable/Accounts Payable Clerk 2 prepares, records, verifies, analyzes and reports accounts payable/receivable transactions. The Accounts Receivable/Accounts Payable Clerk 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

Responsibilities

Humana Pharmacy is hiring an collections specialist to receive inbound and make outbound calls In this role you will review Accounts Receivables and speak with Pharmacy members about past-due balances. You will also:

Process and apply payments via check or credit card

Process credit card reversals, refunds and declines

Interact with members over the phone with questions regarding their balance

Follow up on accounts, identify and resolve billing issues

Schedule payment plans with members

Meet production and quality metrics

Participate in engagement and team building as a part of the Member Accounts team to interact with your virtual coworkers

Required Qualifications:

High School Diploma or equivalent

Customer service experience

Strong attention to detail

Must be able to work either four 10 hour days, or five 8 hour days a week between the hours of 7:30am - 6:00pm.

Associates working in the state of Arizona must comply with the Tobacco Free Hiring Policy (see details below under Additional Information) and upon offer will be subjected to nicotine testing as part of a 10-panel drug test

Preferred Qualifications:

Background in Accounts Receivables and/or Finance

Collections experience

Call center experience

Experience using multiple computer systems simultaneously

Additional Information:

This role will be WAH AZ or OH.

Training will be virtual, on Monday-Friday from 7:30am-4:00pm for the first 90 days. After completion of training, you will either work four 10 hour days, or five 8 hour days a week between the hours of 7:30am-6:00pm .

The following policy applies ONLY to associates working in the state of Arizona:

Humana is committed to providing a safe and healthy work environment and to promoting the health and well-being of its associates. Effective July 1, 2011, Humana has adopted a tobacco-free hiring policy that will promote a healthier workplace and will not hire users of tobacco and nicotine products. If you have any questions, please consult with your recruiter.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com