Learning and Development Manager

Profile

Job Overview
Learning & Development Manager
Job Description and Person Specification
Reporting to the Head of HR, the Learning and Development Manager holds responsibility for the design, development, implementation, and evaluation of strategies and learning and development programmes that ensure the values of the Organisation are lived throughout the employee lifecycle throughout the organization.
Key Duties and Responsibilities
Strategy and Organisational Development
To establish relevant and impactful Organisational Development and Learning and Development strategic objectives which are aligned with the Organisation's Strategic Direction, Vision, Mission and Core Values.
To ensure the strategies support and drive the Organisation's culture.
To monitor and measure that the investment in these strategies is having the desired return in areas including quality of service delivery, client satisfaction, staff satisfaction, culture, practice, and standards.
To report on key metrics for informed management decision making and which provided an informed analysis of trends to Senior Management.
To develop appropriate policies, procedures, and relevant systems in the organisation.
To effectively engage stakeholders at all levels within the Organisation and externally.
To ensure a best practice, reflective approach is adopted across ABI Ireland.
Management
To develop an appropriate budget and ensure the function operates within set budgetary constraints.
Learning and Development
To work with The Head of HR to create and sustain a culture of learning and continuous improvement
To collaborate with all stakeholders to diagnose learning and organisational capability development needs and design, develop and deploy a selection of development strategies and initiatives to support organisation's needs, training and professional development
Design, lead and execute leadership and management development strategies and programs that support the delivery of our learning strategy
Develop an annual learning and development plan to assist in meeting Organisational objectives and to support continuous learning and development of employee skillsets and expertise
Develop and lead a Company Graduate program, Intern and transition year programme
To plan a national learning and development budget and ensure the function operates within set budgetary constraints.
To ensure that all learning and development programmes are in line with the companies standards and relevant legislative and regulatory requirements.
To measure and evaluate learning and development effectiveness on an ongoing basis, to ensure that the learning and development received is 'fit for purpose' and meets the needs of the staff, the clients and the needs of the Organisation.
To source and manage internal and external providers for learning and development activities where appropriate. This will include contract negotiation, course content evaluation and post-delivery assessment.
To evaluate the offering of current training providers and develop an updated preferred supplier list for any appropriate module, through an official procurement process.
Employee Life Cycle Support
To further develop a fit for purpose induction programme for new employees which fits with the established Recruitment and other Employee Processes
To ensure an effective Performance Management Process is in place where Learning and Development requirements are determined and followed up on as part of a systematic cycle.
To ensure an effective Talent Management Process is in place that is consistent with the mission, values, and strategic objectives of the organisation.
To ensure an effective Succession Management Process is in place at all levels
To manage the LMS system.
Alignment with Organisational Values and Culture
To understand the culture of the Organisation and the staff roles within it, on an ongoing basis and as the Organisation evolves.
To create an environment which inspires people to do their best and is aligned to the organisation's values.
To lead organisational improvements through relationship management and strategic development
Design and track dashboards and reports that measure the impact of initiatives on organisational goals
To design and develop learning and development programmes which are in line with the mission and values of the Organisation, best practice, CARF and HIQA requirements and the needs of the Organisation.
To ensure that there are regular open communications/reports to Line Managers to feed into staff performance management reviews and feedback.
External Training
To develop and launch an external company training offering.
Health and Safety
Take responsibility to ensure that relevant Health & Safety guidelines of the Organisation are met and that all staff are aware of the Health & Safety requirements of the services.
Take personal responsibility for participating in mandatory training to ensure safe practices.
Ensure the safety of persons' served as far as possible.
Qualifications / Experience
Qualifications
Relevant 3
rd
level qualification (essential)
Essential Requirements
5 years' experience in an Talent Development or Learning and Development role at management level within a value driven Organisation
An ability to lead Organisational change projects
An ability to diagnose capability gaps, design innovative learning solutions and facilitate learning interventions
Experience delivering training to staff at all levels
Experience of planning, budgeting, and forecasting
Full driving licence with access to a vehicle
Ability to work autonomously with ownership of outcomes for key projects.
Experience in working with Leaders and the ability to develop strong working relationships across the Organisation.
Excellent IT skills.
An excellent communicator, both verbal and written, with strong Presentation Skills.
A high degree of flexibility.
Desirable Requirements
Previous experience of working in the community and voluntary sector/Retail is desirable but not essential
Experience of working in a regulated environment
Experience developing commercial training programmes

Company info

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