Insurance Premium Billing Specialist

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Aon Is Looking For An Insurance Premium Billing Specialist As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Voluntary Benefits Group in Farmington, CT.    Your Impact As An Insurance Premium Billing Specialist This position is responsible for payroll/billing administration including processing of payroll-deducted premiums, customer services, and reconciliation and payment of premiums to insurance carriers for voluntary insurance programs  Job Responsibilities:Timely processing of payroll deductions on a per pay period basis for assigned accounts.  Follow up on accounts that are late sending in their employees’ deductions on a timely basis as needed. Discuss with Premium Administration Manager before sending late letter to accounts.  Build effective working relationships with accounts. Follow up on new accounts to make sure first deductions reports are received and review methods of working together that suits the clients and to make sure that deductions start as scheduled.Research and take corrective action on all items appearing on the Deduction Exception (Adjustment) reports by obtaining status from the accounts. Use available insurance carrier resources to research status, paid to dates, premiums waived. Send out missed deduction letters and/or status cards as needed. This process should be completed after processing of payroll deductions but before reconciling and paying of premium bills to the insurance carriers. Reconciliation and payment of premium to insurance carriers making sure that the bills are paid on a timely basis, our goal is to pay carrier bills within 30 days of due date. Premiums should not be paid for policies with insufficient funds. All insufficient policies should be documented with dates missed and action taken before updating the bill.  Do the necessary follow up with the New Business Dept to ensure the timely issuance of policies as it affects our ability to pay the first premium on a timely basis. Premiums should not be paid to the insurance carriers until the policy has been issued (appears on carrier bill or have verified issuance with carrier). Regular follow up must be done with the carrier to determine why the policy is not on the bill and to stop deductions if necessary.Handle cancellations, policy changes, recalculations and rate increases in a timely manner by processing them in the system and using the Pending File Maintenance system to notify account, move deduction and billing premium when necessary.    Document date received and action taken in policy notes. Handle incoming calls from employees, accounts and insurance carriers in a professional and courteous manner. Document all calls and action taken in policy and/or client notes as necessary. Respond to voice mail and e-mail messages within 24 hours of receipt and update all demographic information as necessary.Review weekly refund report to ensure accuracy of items being refunded. Write up refunds for overpayments, policy changes and cancelled policies where employees have requested deductions on hand. If necessary, type up appropriate letter to employee explaining refund by policy and reason for refund. Handle carrier reimbursement checks received from insurance carriers in a timely manner. Keep desk and work organized for easy referencing. Perform other duties as assigned by manager. You Bring Knowledge and Expertise Required Experience:1 years Billing and Reconciliation experience1 years customer service background within an office settingMS Outlook, Word, Excel Preferred Experience:1 years billing experience working with insurance carriersThird Party Administration experiencePrivate practice experienceSpanish speaking and writing a plus but not required Education:Minimum High School Diploma We offer you A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.  Our Colleague Experience: From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day.  They make a difference, work with the best, own their potential, and value one another.  This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience. About AonAon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. By applying for a position with Aon, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Aon's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position. United States: Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status.  Aon is committed to a diverse workforce and is an affirmative action employer.Canada:  Aon is committed to a diverse workforce as an Employment Equity employer (Women, People with Disabilities, Aboriginal Peoples, and Visible Minorities). DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.   2495979,qualifications:UNAVAILABLE,responsibilities:Aon Is Looking For An Insurance Premium Billing Specialist As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Voluntary Benefits Group in Farmington, CT.    Your Impact As An Insurance Premium Billing Specialist This position is responsible for payroll/billing administration including processing of payroll-deducted premiums, customer services, and reconciliation and payment of premiums to insurance carriers for voluntary insurance programs  Job Responsibilities:Timely processing of payroll deductions on a per pay period basis for assigned accounts.  Follow up on accounts that are late sending in their employees’ deductions on a timely basis as needed. Discuss with Premium Administration Manager before sending late letter to accounts.  Build effective working relationships with accounts. Follow up on new accounts to make sure first deductions reports are received and review methods of working together that suits the clients and to make sure that deductions start as scheduled.Research and take corrective action on all items appearing on the Deduction Exception (Adjustment) reports by obtaining status from the accounts. Use available insurance carrier resources to research status, paid to dates, premiums waived. Send out missed deduction letters and/or status cards as needed. This process should be completed after processing of payroll deductions but before reconciling and paying of premium bills to the insurance carriers. Reconciliation and payment of premium to insurance carriers making sure that the bills are paid on a timely basis, our goal is to pay carrier bills within 30 days of due date. Premiums should not be paid for policies with insufficient funds. All insufficient policies should be documented with dates missed and action taken before updating the bill.  Do the necessary follow up with the New Business Dept to ensure the timely issuance of policies as it affects our ability to pay the first premium on a timely basis. Premiums should not be paid to the insurance carriers until the policy has been issued (appears on carrier bill or have verified issuance with carrier). Regular follow up must be done with the carrier to determine why the policy is not on the bill and to stop deductions if necessary.Handle cancellations, policy changes, recalculations and rate increases in a timely manner by processing them in the system and using the Pending File Maintenance system to notify account, move deduction and billing premium when necessary.    Document date received and action taken in policy notes. Handle incoming calls from employees, accounts and insurance carriers in a professional and courteous manner. Document all calls and action taken in policy and/or client notes as necessary. Respond to voice mail and e-mail messages within 24 hours of receipt and update all demographic information as necessary.Review weekly refund report to ensure accuracy of items being refunded. Write up refunds for overpayments, policy changes and cancelled policies where employees have requested deductions on hand. If necessary, type up appropriate letter to employee explaining refund by policy and reason for refund. Handle carrier reimbursement checks received from insurance carriers in a timely manner. Keep desk and work organized for easy referencing. Perform other duties as assigned by manager. You Bring Knowledge and Expertise Required Experience:1 years Billing and Reconciliation experience1 years customer service background within an office settingMS Outlook, Word, Excel Preferred Experience:1 years billing experience working with insurance carriersThird Party Administration experiencePrivate practice experienceSpanish speaking and writing a plus but not required Education:Minimum High School Diploma We offer you A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.  Our Colleague Experience: From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day.  They make a difference, work with the best, own their potential, and value one another.  This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience. About AonAon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. By applying for a position with Aon, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Aon's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test.  You will be notified during the hiring process which checks are required by the position. United States: Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status.  Aon is committed to a diverse workforce and is an affirmative action employer.Canada:  Aon is committed to a diverse workforce as an Employment Equity employer (Women, People with Disabilities, Aboriginal Peoples, and Visible Minorities). DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.  ,skills:UNAVAILABLE,workHours:UNAVAILABLE,jobBenefits:UNAVAILABLE,datePosted:2021-10-01T16:01:00 0000,employmentType:FULL_TIME,educationRequirements:UNAVAILABLE,salaryCurrency:USD,baseSalary:{@type:MonetaryAmount,currency:USD,value:{@type:QuantitativeValue,value:0,minValue:0,maxValue:0,unitText:YEAR}},validThrough:2022-10-01T16:02:16.000Z,industry:UNAVAILABLE,hiringOrganization:{@type:Organization,name:Aon Corporation,sameAs:****Waterside Dr.,postalCode:06032,addressCountry:United States}}}

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